Effective Date: September 18, 2024
Last Updated: March 3, 2026
This Privacy Policy applies to the DMV Expert mobile application (the “Application”), operated by Vylora Studios (“Company”, “Service Provider”, “we”, “us”, or “our”).
The Application is provided as a free service and is offered “AS IS.”
1. Important Disclaimer (No Government Affiliation)
DMV Expert is not a government application.
We are not affiliated with, endorsed by, sponsored by, or connected to any federal, state, or local government agency, including any Department of Motor Vehicles (DMV).
All information provided within the Application is collected from publicly available sources, official government websites, and user experiences. While we aim to keep information accurate and up to date, you must independently verify any official information directly with the relevant government authority.
We are not responsible for inaccuracies, outdated information, or decisions made based on content within the Application.
2. Information We Collect
We collect information in the following categories:
A. Automatically Collected Information
When you download and use the Application, we may automatically collect:
- IP address
- Device type and model
- Operating system and version
- Unique device identifiers
- Advertising identifiers (such as Google Advertising ID)
- App usage data (pages viewed, time spent, interactions)
- Crash logs and diagnostic data
- Performance data
- We do not collect precise location data (GPS).
B. Analytics & Advertising Data
We use third-party tools to analyze usage and display advertisements. These services may collect:
- Device identifiers
- Advertising identifiers
- Usage behavior
- Approximate location (derived from IP)
- Advertising and analytics data may be used to:
- Improve app functionality
- Monitor stability
- Deliver personalized or contextual ads
- Measure ad performance
C. Information You Voluntarily Provide
We may collect information you provide directly, such as:
- Email address (if you contact us)
- Feedback messages
- Support inquiries
We retain such information as necessary to respond to requests and for legitimate business purposes.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data under the following lawful bases:
- Legitimate interests (analytics, app functionality)
- Consent (advertising personalization, where required)
- Legal obligations
Where required by law, we will request consent before collecting certain data.
4. How We Use Information
We use collected data to:
- Operate and maintain the Application
- Improve performance and user experience
- Monitor crashes and errors
- Provide advertisements
- Respond to user inquiries
- Comply with legal obligations
We do not sell personal information in the traditional sense. However, advertising services may qualify as “sharing” under certain U.S. state privacy laws.
5. Third-Party Services
The Application uses the following third-party services:
These providers may process data according to their own privacy policies.
We encourage users to review those policies directly.
6. Data Sharing and Disclosure
We may disclose information:
- To service providers who process data on our behalf
- To comply with legal obligations (court orders, subpoenas, etc.)
- To protect rights, safety, or investigate fraud
- In connection with a business transfer (merger, acquisition, asset sale)
All service providers are required to process data according to applicable privacy laws.
7. Data Retention
We retain data:
- As long as necessary to provide the Application
- As required for legal, tax, or regulatory compliance
- For legitimate business purposes
Crash and analytics data may be retained according to Firebase and Google retention policies.
You may request deletion of personal information by contacting:
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Under GDPR (EU/EEA Users)
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
Under CCPA/CPRA (California Residents)
- Right to know what personal information is collected
- Right to delete personal information
- Right to correct inaccurate information
- Right to opt out of sale or sharing
- Right to non-discrimination
Other U.S. States (VA, CO, CT, UT)
Similar rights may apply under state privacy laws.
To exercise your rights, email:
We may need to verify your identity before processing requests.
9. Opt-Out Options
You can limit data collection by:
- Disabling ad personalization in your device settings
- Resetting your advertising ID
- Adjusting notification permissions
- Uninstalling the Application
Some analytics and crash data collection may not be fully disabled while using the Application.
10. Children’s Privacy (COPPA Compliance)
The Application is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.
If you are a parent or guardian and believe your child has provided personal data, contact us immediately.
For users in the EEA, the minimum age may be higher depending on country laws.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of electronic transmission or storage is 100% secure.
12. International Data Transfers
Your information may be processed and stored in countries outside your country of residence, including the United States.
Where required by law, appropriate safeguards are implemented for international transfers.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be reflected by revising the “Last Updated” date. Continued use of the Application constitutes acceptance of changes.
14. Contact Information
For privacy-related inquiries or to exercise your rights, contact:
Vylora Studios
Email: DMVExpert@VyloraStudios.com